Returns & Exchanges
At LUCIER, we want you to be completely satisfied with your purchase. If your selection isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it and attach it to your original shipping box.
Drop Off Package
Ensure all original tags are attached and the garment is in pristine condition, then drop off your package at any authorized carrier location.
Receive Your Refund
After our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing